Al Mansour Privacy Policy:

Last Updated: Sep, 2022

  • Al Mansour tech collects information about you when you use our mobile applications, websites, call-centre and other products and services and through other interactions and communications you have with us. This privacy policy sets out the basis on which any information, including any personal data, we collect from you, or you provide to us, will be processed by Al Mansour. Each time you access or use the Services or provide us with information, by doing so you are accepting and consenting to the practices described in this privacy policy.


    1. The Services constitute a technical platform that enables users of mobile applications or websites of HMF Limited (Absher) and as part of the Services referred to as the Application and used to arrange and schedule transportation services or logistics service providers with independent third parties under the agreement with HMF Limited (Absher) Uses are provided for your personal, non-commercial use only unless HMF Limited (Absher) agrees otherwise and this is stated in a separate written agreement with you.


    1. Scope and Application This privacy policy (this “privacy policy") applies to persons In any countries who access or use our Services (“Users”) as well as to drivers, partner transportation companies, or any other persons who use Al Mansour platform under license (collectively “Captains”).


    1. Collection of Information You Provide to Us We collect information you provide directly to us through your access or use of the Services, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: your name, email address, phone number, postal address, profile picture, payment method, financial and credit card information, and other information you choose to provide. Please note that we do not knowingly collect, keep or maintain personal information from children under the age of 18 through the Services, as we require that all users represent to us that they are at least 18 years old. Information We Collect Through Your Use of Our Services When you use our Services, we collect personal information (i.e. information that could be used to contact you directly such as full name, postal address, phone number, credit/debit card information, or email address) (“Personal Information”) and demographic information (i.e. information that you submit, or that we collect, that is not personal information; this may include, but is not limited to, post code, hometown, gender, username, device information, including the type of mobile device you use, a unique device identifier (for example, your device's IMEI number, the MAC address of the device's wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, device location, IP address, SMS data, transaction information, age/birth date, browsing history information, searching history information, and registration history information) (“Demographic Information” and, together with Personal Information, “Personal Data”). We also use GPS technology to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. Information We Collect from Other Sources We may also receive information from other sources and combine that with Personal Data we receive from you or collect through our Services. For example: o If you choose to link, create, or log in to your Al Mansour account with a payment provider or social media service (e.g., Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app. o If your employer uses one of our enterprise solutions, we may receive information about you from your employer. o When you request on demand services, our Captains may provide us with a User rating after providing services to you. o If you also interact with our Services in another capacity, for instance as a Captain, we may combine or associate that information with Personal Data we have collected from you in your capacity as a User or rider.


    1. Contact information : include your address, e-mail and mobile phone number. We may collect name and phone number of your emergency contact, as well as the relationship between you and him or her.

    1. Use of Personal Data We may use Personal Data which you provide to us or we collect from you to: o Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users and Captains, develop safety features, authenticate users, and send product updates and administrative messages; o Perform internal administration and operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends; o Send or facilitate communications (i) between you and a Captain, such as estimated times of arrival (ETAs), or (ii) between you and a contact of yours at your direction in connection with your use of certain features, such as referrals or invites; o Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Al Mansour and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards; o Notify you about changes to our Services; o Allow you to participate in interactive features of our Services; o Keep our Services safe and secure; and o Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.


    1. Services are provided as is and according to their availability, and HMF Ltd. Is abandoned (Absher) is responsible for all representations and undertakings, express or implied, that are not provided for in these Terms, and HMF Limited (Absher) makes no representations, representations or warranties regarding the reliability, timeliness, quality or suitability of the goods while using these services or when they are free. From errors HMF Limited (Absher) does not guarantee the quality of the external service providers and you agree to the entire risk arising from your use of the services or goods, and HMF Limited (Absher) will not be liable for indirect, incidental, special, or Consequence, including loss of profits, loss of data, personal injury, property damage, or any business transaction between you and a third-party service provider. You agree to indemnify and hold HMF Limited (Absher) and its officers, directors, employees and agents harmless from all claims, losses, liabilities and expenses, including attorneys’ fees, arising from your use of the Services or Goods Pray for her.


    1. Storage and Transfer of Personal Data You agree that we have the right to transfer the Personal Data described in this privacy policy to and from, and process and store it , some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your Personal Data in accordance with this privacy policy. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy. In relation to Personal Data that is transferred to and from and process


    1. Al Mansour is not responsible for the accuracy of the information you provide, and will modify or update your Personal Information in our databases upon your request. If required by law or at your request, we will erase or archive from active use your Personal Information. By accessing or using the Services, you do hereby represent and warrant that you understand that all information submitted by you through the Services or otherwise to Al Mansour may be used by Al Mansour in accordance with applicable laws, this privacy policy and our customer terms of use.


    1. Other Important Sharing We may share your Personal Data; o With Al Mansour subsidiaries and affiliated entities; o With vendors, consultants, marketing and advertising partners, and other service providers who need access to such Personal Data to carry out work on our behalf or to perform any contract we enter into with them; o In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process; o With law enforcement officials, government authorities, or other third parties to enforce or apply our Terms of Service, to investigate potential breaches or if we believe your actions are inconsistent with our Terms of Service, or to protect the rights, property, or safety of Al Mansour or others; o With third parties in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company; o If we otherwise notify you and you consent to the sharing; With third parties in an aggregated and/or anonymized form which cannot reasonably be used to identify you.


    1. Your Choices Marketing and Opting Out Al Mansour provides Users and Captains the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. You have the option to ask us not to process your Personal Data for marketing purposes and to remove it from our database, to not receive future communications or to no longer receive our Services. Access to Information The Acts give you the right to access information held about you. Your right of access can be exercised in accordance with the Acts. Any access request will be subject to le 100 to meet our costs in providing you with details of the information we hold about you.


    1. Changes to this Privacy Policy We may change this privacy policy from time to time. If we make significant changes in the way we treat your Personal Data, or to the privacy policy, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review this privacy policy for the latest information on our privacy practice.


    1. Security Precautions Your Al Mansour profile is password-protected so that only you and authorized Al Mansour employees have access to your account information.


    1. Al Mansour staff will never proactively reach out to you and ask for any personal account information, including your password. Al Mansour makes every effort to ensure that your Personal Data is secure on its system. Al Mansour has staff dedicated to maintaining our privacy policy as set forth herein and other privacy initiatives, periodically reviewing Web security and making sure that every Al Mansour employee is aware of our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Al Mansour cannot guarantee the security of any Personal Data you transmit to us, and you do so at your own risk. If You have any further questions on this issue, refer to our customer terms of use. To the extent permitted by applicable law, Al Mansour expressly disclaims any liability that may arise should any other individuals obtain the Personal Data you submit to Al Mansour.


    1. Contact Us If you have any questions, comments and requests related to this Privacy Statement, or if you have any complaints related to how Al Mansour processes your personal data, please contact us at (almansour753@gmail.com).